Privacy Policy

---

(Updated 22-Sep-2023)

Trayac’s mission is to help small business switch from inefficient cash collections to efficient & digitized collection mechanisms and super-charge them with suitable credit products. . Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared. 

This Privacy Policy applies when you use our services on www.trayac.com and links within.

Data we collect- 1. Registration: To create an account you need to provide data including your name, email address and/or mobile number, a password, bank details & KYC information. 2. Usage: To use our service through our website on a routine basis, you need provide data on your invoices and collections.

We log usage data when you visit or otherwise use our services on the website. We use log-ins, cookies, internet protocol (“IP”) addresses and similar technologies to identify you and log your use. We collect information about you when you send or receive messages in connection with our services. 

We use your data to authorize access to our services and facilitate communication with your customers and people that you choose/share on our website. The data will be shared with our authorized affiliates/service providers whom we use for rendering our services. We will send you messages about the availability of our services, security, or other service-related issues. We use data (which can include your communications) to investigate, respond to and resolve complaints and for Service issues (e.g., bugs).

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Services (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Trayac, our personnel or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand. 

You can edit some of your data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate. You can ask us for a copy of your data and can ask for a copy of data you provided in machine readable form.

We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse.

If you have questions or complaints regarding this policy, write to us at the contact information provided in the website.

Cookie Policy (updated 22-Sep-2023)

We use cookies and similar technologies such as pixels, local storage and mobile ad IDs (collectively referred to in this policy as “cookies”) to collect and use data as part of our Services, as defined in our Privacy Policy (“Services”) and which includes our sites, communications, mobile applications and off-site Services, if any. In the spirit of transparency, this policy provides detailed information about how and when we use these technologies. 

By continuing to visit or use our Services, you are agreeing to the use of cookies and similar technologies for the purposes described in this policy.

Cookies - We use two types of cookies: persistent cookies and session cookies. A persistent cookie lasts beyond the current session and is used for many purposes, such as recognizing you as an existing user, so it’s easier to return to Trayac and interact with our Services without signing in again. Since a persistent cookie stays in your browser, it will be read by Trayav when you return to one of our sites or visit a third party site that uses our Services. Session cookies last only as long as the session (usually the current visit to a website or a browser session).

Local storage - Local storage enables a website or application to store information locally on your device(s). Local storage may be used to improve the Trayac experience, for example, by enabling features, remembering your preferences and speeding up site functionality.

Other similar technologies - We also use other tracking technologies, such as pixels and tags for similar purposes as described in this Cookie Policy. References to similar technologies in this policy includes pixels, local storage, and other tracking technologies.

What are these technologies used for? 

1. If you’re signed into Trayac, these technologies help us show you the right information and personalize your experience in line with your settings. We use cookies and similar technologies to recognize you when you visit our Services. For example, cookies enable Trayac to identify you and verify your account.

2. We use cookies and similar technologies to make your interactions with our Services faster and more secure.

3. We use cookies and similar technologies to enable the functionality of our Services, such as helping you to fill out forms on our Services more easily and providing you with features, insights and customized content in conjunction with our plugins. We also use these technologies to remember information about your browser and your preferences. For example, cookies can tell us which language you prefer and what your communications preferences are. We may also use local storage to speed up site functionality.

4. We use cookies and similar technologies to customize your experience on our Services. We use cookies and similar technologies to customize your experience on our Services.

5. Cookies and similar technologies help us learn more about how well our Services and plugins perform in different locations.